{"id":286,"date":"2022-08-23T12:02:18","date_gmt":"2022-08-23T15:02:18","guid":{"rendered":"https:\/\/portais.santoandre.sp.gov.br\/procon\/?page_id=286"},"modified":"2023-11-06T16:06:25","modified_gmt":"2023-11-06T19:06:25","slug":"registre-sua-reclamacao","status":"publish","type":"page","link":"https:\/\/portais.santoandre.sp.gov.br\/procon\/registre-sua-reclamacao\/","title":{"rendered":"Registre sua reclama\u00e7\u00e3o"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"980\" height=\"368\" src=\"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-content\/uploads\/sites\/5\/2023\/11\/banners-procon.jpg\" alt=\"\" class=\"wp-image-859\" srcset=\"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-content\/uploads\/sites\/5\/2023\/11\/banners-procon.jpg 980w, https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-content\/uploads\/sites\/5\/2023\/11\/banners-procon-300x113.jpg 300w, https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-content\/uploads\/sites\/5\/2023\/11\/banners-procon-768x288.jpg 768w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>O <strong>Procon Santo Andr\u00e9,<\/strong> orienta que os consumidores preencham o formul\u00e1rio com todos os dados!<\/p>\n\n\n\n<p><strong>Se os dados obrigat\u00f3rios n\u00e3o forem preenchidos, sua reclama\u00e7\u00e3o n\u00e3o ser\u00e1 registrada.<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk--is-open stk-block stk-0ca06ca stk-block-background is-style-default\" open data-block-id=\"0ca06ca\"><style>.stk-0ca06ca{background-color:#f5f5f5 !important}.stk-0ca06ca:before{background-color:#f5f5f5 !important}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-db92004 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"db92004\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-db92004-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-db92004-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-d3aaad6\" data-block-id=\"d3aaad6\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f88da33\" id=\"consumidor-tem-direito-a-reparacao-de-danos-causados-por-queda-de-energia\" data-block-id=\"f88da33\"><style>.stk-f88da33 .stk-block-heading__text{color:#405fe2 !important}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Consumidor tem direito a repara\u00e7\u00e3o de danos causados por queda de energia.<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-9ec0dd7\" data-block-id=\"9ec0dd7\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-9ec0dd7\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-ec-0-dd-7-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-ec-0-dd-7-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ecfe89c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"ecfe89c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ecfe89c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ecfe89c-inner-blocks\">\n<p>De acordo com o C\u00f3digo de Defesa do Consumidor e com a Resolu\u00e7\u00e3o 414\/2010, da ANEEL (Ag\u00eancia Nacional de Energia El\u00e9trica), as concession\u00e1rias de energia el\u00e9trica podem, sim, ser responsabilizadas por preju\u00edzos causados pela falta de energia ou descargas el\u00e9tricas capazes de produzir danos em equipamentos.<\/p>\n\n\n\n<p>O consumidor que teve preju\u00edzos causados pela forte temporal que atingiu a cidade na \u00faltima sexta-feira (3), como avaria ou danos causados em equipamentos e aparelhos el\u00e9tricos\/eletr\u00f4nicos decorrentes da oscila\u00e7\u00e3o de energia el\u00e9trica, pode registrar sua reclama\u00e7\u00e3o de repara\u00e7\u00e3o de danos por meio do Procon Santo Andr\u00e9.<\/p>\n\n\n\n<p>Em casos de perda de eletrodom\u00e9sticos e\/ou eletroeletr\u00f4nicos, o consumidor deve registrar o ocorrido, no prazo de at\u00e9 90 dias, e especificar quais foram os preju\u00edzos, registrando o pedido de indeniza\u00e7\u00e3o, a concession\u00e1ria tem um prazo de 45 dias para dar uma solu\u00e7\u00e3o ao caso. Dentro desse per\u00edodo, a Enel vai indicar uma rela\u00e7\u00e3o de oficinas e assist\u00eancias t\u00e9cnicas autorizadas a fazer a per\u00edcia no equipamento.<\/p>\n\n\n\n<p>Constatado que o defeito se deu por pico de energia, o aparelho deve ser reparado, ou o consumidor deve ser ressarcido do preju\u00edzo.<\/p>\n\n\n\n<p><em>E no caso de alimentos?<\/em><\/p>\n\n\n\n<p>Os alimentos que estragaram na geladeira por falta de energia dever\u00e3o ser demonstrados por meio de fotos ou filmagem da geladeira com a comida que estragou ou nota fiscal dos produtos, embalagem de rem\u00e9dio que perdeu a refrigera\u00e7\u00e3o e, por isso, n\u00e3o pode ser consumido e etc.<\/p>\n\n\n\n<p>Para registrar a reclama\u00e7\u00e3o no Procon Santo Andr\u00e9 \u00e9 importante preencher o formul\u00e1rio disponibilizado no site da Prefeitura Municipal, anexando uma conta de consumo da Enel, RG, CPF e, junto com os procedimentos acima&nbsp;descritos.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p style=\"font-size:24px\"><span style=\"color: #405fe2;\" class=\"stk-highlight\"><strong>Registre sua reclama\u00e7\u00e3o preenchendo todos os campos do formul\u00e1rio:<\/strong><\/span><\/p>\n\n\n\n<div class=\"wp-block-weforms-form\">\r\n        \r\n\r\n                <form class=\"wpuf-form-add weforms-845  wpuf-style\" action=\"\" method=\"post\"   id=\"\">\r\n\r\n            <ul class=\"wpuf-form form-label-above\">\r\n\r\n                        <li class=\"wpuf-el seu_nome_ field-size-large\" data-label=\"Seu nome:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"seu_nome__845\">Seu nome: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_seu_nome__845\"\r\n                    id=\"seu_nome__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"seu_nome_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el rg_ field-size-large\" data-label=\"RG:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"rg__845\">RG: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_rg__845\"\r\n                    id=\"rg__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"rg_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el cpf_ field-size-large\" data-label=\"CPF:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"cpf__845\">CPF: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_cpf__845\"\r\n                    id=\"cpf__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"cpf_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el data_de_nascimento_ field-size-large\" data-label=\"Data de nascimento:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"data_de_nascimento__845\">Data de nascimento: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_data_de_nascimento__845\"\r\n                    id=\"data_de_nascimento__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"data_de_nascimento_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el cidade_ field-size-large\" data-label=\"Cidade:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"cidade__845\">Cidade: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n                        <div class=\"wpuf-fields\" data-required=\"yes\" data-type=\"radio\" data-style=\"wpuf-style\">\r\n\r\n                \r\n                        <label class=\"wpuf-radio-block\">\r\n                            <input\r\n                                name=\"cidade_\"\r\n                                class=\"wpuf_cidade__845\"\r\n                                type=\"radio\"\r\n                                value=\"santo_andr\u00e9\"                            \/>\r\n                            Santo Andr\u00e9                        <\/label>\r\n                        \r\n                        <label class=\"wpuf-radio-block\">\r\n                            <input\r\n                                name=\"cidade_\"\r\n                                class=\"wpuf_cidade__845\"\r\n                                type=\"radio\"\r\n                                value=\"outra\"                            \/>\r\n                            Outra                        <\/label>\r\n                        \r\n                \r\n            <\/div>\r\n        <\/li>\r\n                <li class=\"wpuf-el endere_o_ field-size-large\" data-label=\"Endere\u00e7o:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"endere_o__845\">Endere\u00e7o: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_endere_o__845\"\r\n                    id=\"endere_o__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"endere_o_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el bairro_ field-size-large\" data-label=\"Bairro:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"bairro__845\">Bairro: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_bairro__845\"\r\n                    id=\"bairro__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"bairro_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el cep_ field-size-large\" data-label=\"CEP:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"cep__845\">CEP: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_cep__845\"\r\n                    id=\"cep__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"cep_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el telefone_ field-size-large\" data-label=\"Telefone:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"telefone__845\">Telefone: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_telefone__845\"\r\n                    id=\"telefone__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"telefone_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el e_mail_ field-size-large\" data-label=\"E-mail:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"e_mail__845\">E-mail: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    id=\"e_mail__845\"\r\n                    type=\"email\"\r\n                    class=\"email  wpuf_e_mail__845\"\r\n                    data-duplicate=\"\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"email\"\r\n                    data-style=\"wpuf-style\"\r\n                    name=\"e_mail_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    autocomplete=\"email\"\r\n                \/>\r\n                            <\/div>\r\n        <\/li>\r\n                <li class=\"wpuf-el reclama__o_de_qual_empresa_ field-size-large\" data-label=\"Reclama\u00e7\u00e3o de qual empresa:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"reclama__o_de_qual_empresa__845\">Reclama\u00e7\u00e3o de qual empresa: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n        \r\n            <div class=\"wpuf-fields\">\r\n                <input\r\n                    class=\"textfield wpuf_reclama__o_de_qual_empresa__845\"\r\n                    id=\"reclama__o_de_qual_empresa__845\"\r\n                    type=\"text\"\r\n                    data-duplicate=\"no\"\r\n                    data-required=\"yes\"\r\n                    data-type=\"text\" name=\"reclama__o_de_qual_empresa_\"\r\n                    placeholder=\"\"\r\n                    value=\"\"\r\n                    size=\"40\"\r\n                    data-style=\"wpuf-style\"\r\n                \/>\r\n\r\n                <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n                            <\/div>\r\n                    <\/li>\r\n                <li class=\"wpuf-el relato_detalhado_da_reclama__o_ field-size-large\" data-label=\"Relato detalhado da Reclama\u00e7\u00e3o:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"relato_detalhado_da_reclama__o__845\">Relato detalhado da Reclama\u00e7\u00e3o: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n                                    <div class=\"wpuf-fields\">\r\n            \r\n                                    <textarea\r\n                        class=\"textareafield  wpuf_relato_detalhado_da_reclama__o__845\"\r\n                        id=\"relato_detalhado_da_reclama__o__845\"\r\n                        name=\"relato_detalhado_da_reclama__o_\"\r\n                        data-required=\"yes\"\r\n                        data-type=\"textarea\"\r\n                        placeholder=\"\"\r\n                        rows=\"5\"\r\n                        cols=\"25\"\r\n                        data-style=\"wpuf-style\"\r\n                    ><\/textarea>\r\n                    <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n\r\n                \r\n                        <\/div><\/li>\r\n                <li class=\"wpuf-el pedido_ field-size-large\" data-label=\"Pedido:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"pedido__845\">Pedido: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n                                    <div class=\"wpuf-fields\">\r\n            \r\n                                    <textarea\r\n                        class=\"textareafield  wpuf_pedido__845\"\r\n                        id=\"pedido__845\"\r\n                        name=\"pedido_\"\r\n                        data-required=\"yes\"\r\n                        data-type=\"textarea\"\r\n                        placeholder=\"\"\r\n                        rows=\"5\"\r\n                        cols=\"25\"\r\n                        data-style=\"wpuf-style\"\r\n                    ><\/textarea>\r\n                    <span class=\"wpuf-wordlimit-message wpuf-help\"><\/span>\r\n\r\n                \r\n                        <\/div><\/li>\r\n                <li class=\"wpuf-el insira_c_pia_do_seu_rg_ou_cpf_ field-size-large\" data-label=\"Insira c\u00f3pia do seu RG ou CPF:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"insira_c_pia_do_seu_rg_ou_cpf__845\">Insira c\u00f3pia do seu RG ou CPF: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n                    <div class=\"wpuf-fields\">\r\n                <div id=\"wpuf-insira_c_pia_do_seu_rg_ou_cpf_-845-upload-container\" data-style=\"wpuf-style\">\r\n                    <div class=\"wpuf-attachment-upload-filelist\"  data-style=\"wpuf-style\" data-type=\"file\" data-required=\"yes\" data-style=\"wpuf-style\">\r\n                        <a id=\"wpuf-insira_c_pia_do_seu_rg_ou_cpf_-845-pickfiles\" data-style=\"wpuf-style\" data-form_id=\"845\" class=\"button file-selector  wpuf_insira_c_pia_do_seu_rg_ou_cpf__845\" href=\"#\">Clique e adicione!<\/a>\r\n                        <ul class=\"wpuf-attachment-list thumbnails\"><\/ul>\r\n                    <\/div>\r\n                <\/div><!-- .container -->\r\n\r\n                \r\n            <\/div> <!-- .wpuf-fields -->\r\n        <\/li>\r\n                <li class=\"wpuf-el insira_seu_comprovante_de_endere_o_ field-size-large\" data-label=\"Insira seu comprovante de endere\u00e7o:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"insira_seu_comprovante_de_endere_o__845\">Insira seu comprovante de endere\u00e7o: <span class=\"required\">*<\/span><\/label>\r\n        <\/div>\r\n                    <div class=\"wpuf-fields\">\r\n                <div id=\"wpuf-insira_seu_comprovante_de_endere_o_-845-upload-container\" data-style=\"wpuf-style\">\r\n                    <div class=\"wpuf-attachment-upload-filelist\"  data-style=\"wpuf-style\" data-type=\"file\" data-required=\"yes\" data-style=\"wpuf-style\">\r\n                        <a id=\"wpuf-insira_seu_comprovante_de_endere_o_-845-pickfiles\" data-style=\"wpuf-style\" data-form_id=\"845\" class=\"button file-selector  wpuf_insira_seu_comprovante_de_endere_o__845\" href=\"#\">Clique e adicione!<\/a>\r\n                        <ul class=\"wpuf-attachment-list thumbnails\"><\/ul>\r\n                    <\/div>\r\n                <\/div><!-- .container -->\r\n\r\n                \r\n            <\/div> <!-- .wpuf-fields -->\r\n        <\/li>\r\n                <li class=\"wpuf-el insira_c_pia_da_sua_conta_ field-size-large\" data-label=\"Insira c\u00f3pia da sua conta:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"insira_c_pia_da_sua_conta__845\">Insira c\u00f3pia da sua conta:<\/label>\r\n        <\/div>\r\n                    <div class=\"wpuf-fields\">\r\n                <div id=\"wpuf-insira_c_pia_da_sua_conta_-845-upload-container\" data-style=\"wpuf-style\">\r\n                    <div class=\"wpuf-attachment-upload-filelist\"  data-style=\"wpuf-style\" data-type=\"file\" data-required=\"no\" data-style=\"wpuf-style\">\r\n                        <a id=\"wpuf-insira_c_pia_da_sua_conta_-845-pickfiles\" data-style=\"wpuf-style\" data-form_id=\"845\" class=\"button file-selector  wpuf_insira_c_pia_da_sua_conta__845\" href=\"#\">Clique e adicione!<\/a>\r\n                        <ul class=\"wpuf-attachment-list thumbnails\"><\/ul>\r\n                    <\/div>\r\n                <\/div><!-- .container -->\r\n\r\n                \r\n            <\/div> <!-- .wpuf-fields -->\r\n        <\/li>\r\n                <li class=\"wpuf-el insira_fotos_do_produto_danificado_ field-size-large\" data-label=\"Insira fotos do produto danificado:\">\r\n                    <div class=\"wpuf-label\">\r\n            <label for=\"insira_fotos_do_produto_danificado__845\">Insira fotos do produto danificado:<\/label>\r\n        <\/div>\r\n                    <div class=\"wpuf-fields\">\r\n                <div id=\"wpuf-insira_fotos_do_produto_danificado_-845-upload-container\" data-style=\"wpuf-style\">\r\n                    <div class=\"wpuf-attachment-upload-filelist\"  data-style=\"wpuf-style\" data-type=\"file\" data-required=\"no\" data-style=\"wpuf-style\">\r\n                        <a id=\"wpuf-insira_fotos_do_produto_danificado_-845-pickfiles\" data-style=\"wpuf-style\" data-form_id=\"845\" class=\"button file-selector  wpuf_insira_fotos_do_produto_danificado__845\" href=\"#\">Clique e adicione!<\/a>\r\n                        <ul class=\"wpuf-attachment-list thumbnails\"><\/ul>\r\n                    <\/div>\r\n                <\/div><!-- .container -->\r\n\r\n                \r\n            <\/div> <!-- .wpuf-fields -->\r\n        <\/li>\r\n                <li class=\"wpuf-submit\">\r\n            <div class=\"wpuf-label\">\r\n                &nbsp;\r\n            <\/div>\r\n\r\n            <input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"21819d69e8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/procon\/wp-json\/wp\/v2\/pages\/286\" \/>\r\n            <input type=\"hidden\" name=\"form_id\" value=\"845\">\r\n            <input type=\"hidden\" name=\"page_id\" value=\"286\">\r\n            <input type=\"hidden\" name=\"action\" value=\"weforms_frontend_submit\">\r\n\r\n                            <input type=\"hidden\" name=\"weforms-front-report\" value=\"no\">\r\n            \r\n            \r\n                            <input type=\"submit\" class=\"weforms_submit_btn wpuf_submit_845\" name=\"submit\" value=\"Enviar minha reclama\u00e7\u00e3o\" \/>\r\n                    <\/li>\r\n                <\/ul>\r\n\r\n        <\/form>\r\n                <\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>O Procon Santo Andr\u00e9, orienta que os consumidores preencham o formul\u00e1rio com todos os dados! Se os dados obrigat\u00f3rios n\u00e3o forem preenchidos, sua reclama\u00e7\u00e3o n\u00e3o ser\u00e1 registrada. Consumidor tem direito a repara\u00e7\u00e3o de danos causados por queda de energia. De acordo com o C\u00f3digo de Defesa do Consumidor e com a Resolu\u00e7\u00e3o 414\/2010, da ANEEL [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-286","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages\/286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/comments?post=286"}],"version-history":[{"count":88,"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages\/286\/revisions"}],"predecessor-version":[{"id":864,"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages\/286\/revisions\/864"}],"wp:attachment":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/procon\/wp-json\/wp\/v2\/media?parent=286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}