{"id":1622,"date":"2022-08-31T15:14:35","date_gmt":"2022-08-31T18:14:35","guid":{"rendered":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/?page_id=1622"},"modified":"2026-01-20T09:35:30","modified_gmt":"2026-01-20T12:35:30","slug":"relatorios-2","status":"publish","type":"page","link":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/relatorios-2\/","title":{"rendered":"Relat\u00f3rios"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1622\" class=\"elementor elementor-1622\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-593ff33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"593ff33\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73a1738c\" data-id=\"73a1738c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d8e372 elementor-widget elementor-widget-heading\" data-id=\"5d8e372\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Relat\u00f3rios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeedee8 elementor-widget elementor-widget-text-editor\" data-id=\"aeedee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saiba nosso balan\u00e7o anual<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-979be5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"979be5d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51013a3\" data-id=\"51013a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b8280cf elementor-widget elementor-widget-heading\" data-id=\"b8280cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Relat\u00f3rios da Gest\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b65142 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b65142\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ae52f00\" data-id=\"ae52f00\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50802ac elementor-widget elementor-widget-text-editor\" data-id=\"50802ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #808080;\">Relat\u00f3rio completo&nbsp;<\/span>da gest\u00e3o<\/h2>\n<p><\/p>\n<p><span style=\"font-size: 16px; color: var( --e-global-color-text );\">Em atendimento ao <i>art. 15 da Lei Federal n\u00ba 13.460\/17<\/i>,&nbsp;<br><\/span><span style=\"color: var( --e-global-color-text ); font-size: 16px;\">ao final do ano em exerc\u00edcio, reunimos os dados estat\u00edsticos dos atendimentos realizados, a presta\u00e7\u00e3o de contas e mensuramos os resultados. Ao concluir, fazemos um relat\u00f3rio de apontamento, sugerindo melhorias para a Prefeitura de Santo Andr\u00e9 melhor atender o mun\u00edcipe.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c8981a\" data-id=\"2c8981a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2d64d1 elementor-widget elementor-widget-heading\" data-id=\"f2d64d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Clique no ano correspondente para fazer o download:<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a090fcf elementor-widget elementor-widget-text-editor\" data-id=\"a090fcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Exerc\u00edcio 2024<\/b><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2026\/01\/2024-Relatorio-Anual-Ouvidoria.pdf\">Relat\u00f3rio Anual da Gest\u00e3o<\/a><\/p><p><b>Exerc\u00edcio 2023<\/b><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2025\/01\/Relatorio-Anual-Ouvidoria-2023.pdf\">Relat\u00f3rio Anual da Gest\u00e3o<\/a><\/p><p><b>Exerc\u00edcio 2022<\/b><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2023\/02\/Relato\u0301rio-Anual-Ouvidoria-2022.pdf\">Relat\u00f3rio Anual da Gest\u00e3o<\/a><\/p><p><b>Exerc\u00edcio 2021<\/b><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2022\/07\/RELATORIO-ANUAL-DE-GESTAO-2021.pdf\">Relat\u00f3rio Anual da Gest\u00e3o<\/a><\/p><p><b>Exerc\u00edcio\u00a02020<\/b><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2022\/07\/relatorio-anual-de-gestao-2020-ouvidoria.pdf\">Relat\u00f3rio Anual da Gest\u00e3o<\/a><\/p><p><b>Exerc\u00edcio\u00a02019<\/b><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2022\/07\/estatistica-geral-exercicio2019.pdf\">Estat\u00edstica Geral do Exerc\u00edcio<\/a><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2022\/07\/relatorio-de-situacao-exercicio2019.pdf\">Relat\u00f3rio de Situa\u00e7\u00e3o<\/a><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2022\/07\/relatorios-de-servicos-por-areas-exercicio2019.pdf\">Relat\u00f3rios de Servi\u00e7os por \u00c1reas<\/a><\/p><p><a href=\"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-content\/uploads\/sites\/3\/2022\/07\/servicos-mais-solicitados-exercicio2019.pdf\">Servi\u00e7os mais solicitados<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Relat\u00f3rios Saiba nosso balan\u00e7o anual Relat\u00f3rios da Gest\u00e3o Relat\u00f3rio completo&nbsp;da gest\u00e3o Em atendimento ao art. 15 da Lei Federal n\u00ba 13.460\/17,&nbsp;ao final do ano em exerc\u00edcio, reunimos os dados estat\u00edsticos dos atendimentos realizados, a presta\u00e7\u00e3o de contas e mensuramos os resultados. Ao concluir, fazemos um relat\u00f3rio de apontamento, sugerindo melhorias para a Prefeitura de Santo [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1622","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages\/1622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/comments?post=1622"}],"version-history":[{"count":22,"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages\/1622\/revisions"}],"predecessor-version":[{"id":2246,"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages\/1622\/revisions\/2246"}],"wp:attachment":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/ouvidoria\/wp-json\/wp\/v2\/media?parent=1622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}