{"id":209,"date":"2022-12-16T15:48:39","date_gmt":"2022-12-16T18:48:39","guid":{"rendered":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/?page_id=209"},"modified":"2025-07-16T16:35:23","modified_gmt":"2025-07-16T19:35:23","slug":"fale-conosco","status":"publish","type":"page","link":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/fale-conosco\/","title":{"rendered":"Fale conosco"},"content":{"rendered":"\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-3e3b4a2\" data-block-id=\"3e3b4a2\"><style>.stk-3e3b4a2 .stk-img-wrapper{width:100% !important;height:300px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img fetchpriority=\"high\" decoding=\"async\" class=\"stk-img wp-image-212\" src=\"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-content\/uploads\/sites\/6\/2022\/12\/banner-site-Procon-denuncia.png\" width=\"1904\" height=\"533\" srcset=\"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-content\/uploads\/sites\/6\/2022\/12\/banner-site-Procon-denuncia.png 1904w, https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-content\/uploads\/sites\/6\/2022\/12\/banner-site-Procon-denuncia-300x84.png 300w, https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-content\/uploads\/sites\/6\/2022\/12\/banner-site-Procon-denuncia-1024x287.png 1024w, https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-content\/uploads\/sites\/6\/2022\/12\/banner-site-Procon-denuncia-768x215.png 768w, https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-content\/uploads\/sites\/6\/2022\/12\/banner-site-Procon-denuncia-1536x430.png 1536w\" sizes=\"(max-width: 1904px) 100vw, 1904px\" \/><\/span><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Para falar com a gente, <a href=\"http:\/\/Tel.:199\">Ligue 199<\/a> ou <a href=\"http:\/\/Tel.: 1144330052\">(11) 4433-0052<\/a>!<\/strong><\/h2>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><span style=\"color: #545454\" class=\"stk-highlight\">D\u00favidas frequentes<\/span><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-52c76d9 is-style-default\" data-block-id=\"52c76d9\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-adbed3a stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"adbed3a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-adbed3a-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-adbed3a-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3d075b2\" data-block-id=\"3d075b2\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-5e9b555\" id=\"span-style-color-ff-7400-class-stk-highlight-como-atua-a-defesa-civil-santo-andre-span\" data-block-id=\"5e9b555\"><h4 class=\"stk-block-heading__text\"><span style=\"color: #ff7400\" class=\"stk-highlight\">Como atua a Defesa Civil Santo Andr\u00e9<\/span><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-6986c41\" data-block-id=\"6986c41\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-6986c41\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-6986-c-41-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-6986-c-41-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-fab6461 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"fab6461\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-fab6461-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-fab6461-inner-blocks\">\n<p><strong>O Departamento de Defesa Civil de Santo Andr\u00e9 tem como atribui\u00e7\u00f5es:<br><\/strong><br>\u2022 Atuar de forma articulada entre Semasa, prefeitura, Cons\u00f3rcio Intermunicipal do Grande ABC, universidades, escolas, entidades e associa\u00e7\u00f5es de representa\u00e7\u00e3o social visando \u00e0 preven\u00e7\u00e3o e \u00e0 redu\u00e7\u00e3o de desastres, com apoio \u00e0s comunidades atingidas;<br>\u2022 Utilizar abordagem sist\u00eamica das a\u00e7\u00f5es de preven\u00e7\u00e3o, mitiga\u00e7\u00e3o, prepara\u00e7\u00e3o, resposta e recupera\u00e7\u00e3o;<br>\u2022 Garantir a prioridade \u00e0s a\u00e7\u00f5es preventivas relacionadas \u00e0 minimiza\u00e7\u00e3o de desastres;<br>\u2022 Adotar a bacia hidrogr\u00e1fica como unidade de an\u00e1lise das a\u00e7\u00f5es de preven\u00e7\u00e3o de desastres relacionados a corpos d\u2019\u00e1gua;<br>\u2022 Planejar a\u00e7\u00f5es com base nas pesquisas e estudos sobre \u00e1reas de risco e incid\u00eancia de desastres no territ\u00f3rio municipal;<br>\u2022 Garantir a participa\u00e7\u00e3o da sociedade civil;<br>\u2022 Estimular a capacidade de lidar com a mudan\u00e7a clim\u00e1tica e os desastres naturais, particularmente aqueles associados ao aumento das chuvas, temperaturas e epis\u00f3dios clim\u00e1ticos extremos.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-dcbeed9 is-style-default\" data-block-id=\"dcbeed9\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8490d2a stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"8490d2a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8490d2a-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-8490d2a-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-40895f1\" data-block-id=\"40895f1\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-46754a8\" id=\"span-style-color-ff-7400-class-stk-highlight-quando-devo-acionar-a-defesa-civil-span\" data-block-id=\"46754a8\"><h4 class=\"stk-block-heading__text\"><span style=\"color: #ff7400\" class=\"stk-highlight\">Quando devo acionar a Defesa Civil?<\/span><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-ff2dd48\" data-block-id=\"ff2dd48\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-ff2dd48\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-ff-2-dd-48-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-ff-2-dd-48-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-cd7472b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"cd7472b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-cd7472b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-cd7472b-inner-blocks\">\n<p><strong>\u00c9 necess\u00e1rio acionar a Defesa Civil Santo Andr\u00e9 para:<\/strong><br><br>\u2022 Redu\u00e7\u00e3o dos riscos de desastres;<br>\u2022 Prestar socorro e assist\u00eancia em situa\u00e7\u00f5es de desastres;<br>\u2022 Para a recupera\u00e7\u00e3o das \u00e1reas afetadas por desastres;<br>\u2022 Promover a identifica\u00e7\u00e3o e avalia\u00e7\u00e3o das amea\u00e7as, suscetibilidades e vulnerabilidades a desastres, de modo a evitar ou reduzir sua ocorr\u00eancia;<br>\u2022 Alertar a possibilidade de ocorr\u00eancia de desastres naturais;<br>\u2022 Alertar sobre ocupa\u00e7\u00e3o de \u00e1reas ambientalmente vulner\u00e1veis e de risco e promover a realoca\u00e7\u00e3o da popula\u00e7\u00e3o residente nessas \u00e1reas.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e2cbb98 is-style-default\" data-block-id=\"e2cbb98\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a87ddeb stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"a87ddeb\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a87ddeb-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-a87ddeb-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-0edbff1\" data-block-id=\"0edbff1\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6167ac6\" id=\"span-style-color-ff-7400-class-stk-highlight-o-que-e-situacao-de-emergencia-span\" data-block-id=\"6167ac6\"><h4 class=\"stk-block-heading__text\"><span style=\"color: #ff7400\" class=\"stk-highlight\">O que \u00e9 situa\u00e7\u00e3o de emerg\u00eancia?<\/span><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-2783445\" data-block-id=\"2783445\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-2783445\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-2783445-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-2783445-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ea6d46d stk-block-accordion__content\" data-v=\"4\" data-block-id=\"ea6d46d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ea6d46d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ea6d46d-inner-blocks\">\n<p>Situa\u00e7\u00e3o anormal, provocada por desastres de pequena ou m\u00e9dia intensidade, como enchentes, inc\u00eandios, deslizamentos de terra, rachaduras, trincas e fissuras em edifica\u00e7\u00f5es, deforma\u00e7\u00f5es em estruturas (lajes, vigas, pilares e paredes), infiltra\u00e7\u00f5es graves com risco de desabamento, entre outros.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-c57ced7 is-style-default\" data-block-id=\"c57ced7\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7185ff0 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"7185ff0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7185ff0-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-7185ff0-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-1a8a064\" data-block-id=\"1a8a064\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b9bcdc3\" id=\"span-style-color-ff-7400-class-stk-highlight-em-situacoes-de-emergencia-o-que-fazer-span\" data-block-id=\"b9bcdc3\"><h4 class=\"stk-block-heading__text\"><span style=\"color: #ff7400\" class=\"stk-highlight\">Em situa\u00e7\u00f5es de emerg\u00eancia, o que fazer?<\/span><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-d198a99\" data-block-id=\"d198a99\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-d198a99\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-198-a-99-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-198-a-99-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6f22c1e stk-block-accordion__content\" data-v=\"4\" data-block-id=\"6f22c1e\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6f22c1e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-6f22c1e-inner-blocks\">\n<p>Em situa\u00e7\u00f5es de ocorr\u00eancias de emerg\u00eancia, ligue imediatamente para o n\u00famero <a href=\"tel:199\">199<\/a>!<\/p>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:58px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Para falar com a gente, Ligue 199 ou (11) 4433-0052! D\u00favidas frequentes Como atua a Defesa Civil Santo Andr\u00e9 O Departamento de Defesa Civil de Santo Andr\u00e9 tem como atribui\u00e7\u00f5es:\u2022 Atuar de forma articulada entre Semasa, prefeitura, Cons\u00f3rcio Intermunicipal do Grande ABC, universidades, escolas, entidades e associa\u00e7\u00f5es de representa\u00e7\u00e3o social visando \u00e0 preven\u00e7\u00e3o e \u00e0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-209","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/pages\/209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/comments?post=209"}],"version-history":[{"count":37,"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/pages\/209\/revisions"}],"predecessor-version":[{"id":2687,"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/pages\/209\/revisions\/2687"}],"wp:attachment":[{"href":"https:\/\/portais.santoandre.sp.gov.br\/defesacivil\/wp-json\/wp\/v2\/media?parent=209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}